What is your return policy?

Enjoy free exchanges and returns! Return your item, no questions asked, within 30 days of your original ship date.

• We are happy to refund you the original price paid of the item and associated tax to your original form of payment or Store Credit. Original shipping charges will not be refunded. If you choose to be refunded to Store Credit within 30 days, you will also receive a $5.95 shipping and handling incentive to apply to a future order. We will even provide you with a pre-paid return shipping label to make the process that much easier.

After 30 days, but within 90 days of the original ship date, we are happy to assist you with any items that did not meet your expectations.  

• Refunds to Store Credit are available for the original price paid and associated tax. Original shipping charges will not be refunded. Cash refunds are not available after 30 days. Replacements and Exchanges are available for 90 days. We will even provide you with a pre-paid return shipping label to make the process that much easier.

Returns or exchanges are accepted on unworn items in resalable condition (excludes items, Style HOST items, which are Final ). Items must be returned in the original packaging and accompanied with original proof of purchase. Items not in their original packaging are subject to a 15% restocking fee. Final items can not be returned.

Can I edit or update my order once I’ve submitted it?

Yes. Contact Customer Service for assistance.

My item is on back order. Can I cancel it?

We do not sell items that are out of stock or on backorder.

How do I return a product?

Please contact Customer Care and we will gladly assist you.

How do I package my return?

Simply apply the shipping label emailed to you by  our Customer Care team to the outside of your box. Items must be returned in the original packaging and accompanied with the original proof of purchase. The box in which the items were originally shipped can be reused if the size is still appropriate.

Where can I locate a return shipping label?

A member of our Customer Care team will process your return, email you a pre-paid return shipping label.

When will I receive my refund?

As soon as we receive your returned items at our Return Center, we will gladly process your refund.  Please allow 5 business days for your return shipment to arrive at our Returns Center once you drop it in the mail. Once we process your return, you will see your refund payment after 8 to 10 business days depending on your issuing bank and/or billing cycle. 

What is your Cherry Guarantee?

It’s Simple. If you purchased an item through our website, and you are not pleased with how the item has worn, simply give us a call and we'll make it right!

All our products may be returned for replacement due to a manufacturer's defect, with your original proof of purchase:

• Replacements within 90 days may be returned at no additional charge.

• After 90 days, you will be charged an $8 PER ITEM shipping & handling charge to process the replacement.

To replace an item due to a manufacturer's defect, please contact Customer Care to assist you.  After 90 days, please contact Customer Care for assistance.

Lost items or items damaged due to normal wear and tear are not covered under our replacement policies.